Willow Polo by Free People

We offer standard USPS/ UPS shipping & the option to do in-store pick-up!  We offer free shipping on all U.S. orders.

If an item is marked in-store pick up but you would like shipped please email us at hello@ishshop.com

All orders will be processed and shipped within 3-5 business days. If expedited shipping is needed, please contact us at hello@ishshop.com to determine cost and availability.

More info here.

If you wish to return your online purchase please visit the Online Return Portal. returns.ishshop.com Enter the order number and email address associated with the order and follow the steps required.

Any items included in a promotion or sale are not eligible for exchanges or returns. Those items are final sale.

Once your return request is approved, you'll receive an email with a prepaid shipping label and directions on how to complete your return. A $8.95 Return Fee for the cost of your prepaid shipping label will be deducted from your refund.

Be sure to include the original invoice or order number in your package, and pack your item(s) carefully. Try your best to use the original packaging they were shipped in.

We will happily issue a refund or exchange if the item(s) follow our guidelines listed below.

More info here.