• FREE SHIPPING ON U.S. ORDERS OVER $50!
  • NEW ARRIVALS EVERY FRIDAY at 8PM
  • FREE SHIPPING ON U.S. ORDERS OVER $50!
  • NEW ARRIVALS EVERY FRIDAY at 8PM

Return Policy

Return Guidelines

  • Any item(s) requested outside of the 14 day time frame may not be returned or exchanged.
  • Merchandise must be returned in its original condition and all tags must be attached. Items are to be scent free and cannot be worn, washed or altered in any way.
  • Footwear must be returned in its box and with all original/attached packaging.

In order for us to know how to process your claim, the packing slip must be included with the returned item(s). State the reason(s) for the return next to each item on the packing slip.

Please be mindful to use scissors when removing all tags. ish is not responsible for items that have been broken or damaged by the customer from pulling tags. Photos of the merchandise including the tag will be requested with a damage claim.

Oh No! Damaged in transit? Please send images of the damaged merchandise and of the box/bag to hello@ishshop.com and we will resolve this issue quickly.

 

Holiday Return Guidelines

EXCHANGE/ STORE CREDIT ONLY: Must be made by December 29, 2021

Our OC store will be closing for the season on December 31st and reopening in the Spring of 2022. Rehoboth Beach will be closing for the season January 2nd and reopening February 2022.

No refunds, no exceptions

Receipt must be present and items must be in original condition with tags attached. Red line items are final sale.

"FINAL SALE" ITEMS

The following items may not be returned:

Earrings, Books, Hair Items, Cosmetics/Beauty, Gift Cards, Custom Items & Sale items.